Special Order Payment
This item is created for completing a custom or adjusted payment as instructed by our support team. Please proceed only if you have been advised by Patioslife Customer Service.
Need Help?
If you have any questions before proceeding, please contact us at support@patioslife.com
Payment & Security
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Frequently Asked Questions
Where do you ship from?
Where do you ship from?
All orders are dispatched from our Australian warehouse to ensure fast and reliable delivery nationwide.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us as soon as possible after placing your order. If the order hasn’t been shipped yet, we’ll do our best to make the change. Once it has been dispatched, address updates may no longer be possible, so we recommend double-checking your details before checkout.
Which carriers do you use?
Which carriers do you use?
We partner with leading local carriers, including Australia Post and premium freight services, depending on your location and order size.
Why hasn’t my tracking updated?
Why hasn’t my tracking updated?
Tracking information can take a little time to update after shipment. If there’s no update after 2–3 business days, feel free to reach out and we’ll check it for you.
