Care & Warranty(umbrella)
Care & Maintenance
To keep your cantilever umbrella looking great and performing at its best, a little regular care goes a long way.
For everyday use, we recommend closing the umbrella when not in use, especially during strong winds or storms. While it’s built for outdoor durability, minimizing exposure to extreme weather will help extend its lifespan.
To maintain the canopy, clean the fabric occasionally using mild soap and water. Avoid harsh chemicals or bleach, as these may affect the color and protective finish. Always allow the fabric to dry completely before closing or storing to prevent moisture buildup.
For the frame and moving parts, a quick wipe with a soft cloth will help remove dust and keep everything operating smoothly. Keeping the crank and tilt mechanism clean ensures effortless use over time.
When not in use for extended periods, we recommend using a protective cover or storing the umbrella in a dry, sheltered space.
With proper care, your umbrella will continue to provide comfort, shade, and style for years to come.
Spare Parts & Support
We stand behind our products with reliable, long-term after-sales support, so you can enjoy your outdoor setup with confidence.
To help extend the lifespan of your umbrella, we offer a full range of replacement components, including canopy fabric, solar panels, base covers, ribs, connectors, and end caps. This allows you to replace specific parts when needed, without replacing the entire umbrella.
In addition, our products are backed by a 5-year warranty, giving you added peace of mind for long-term outdoor use.
Need a replacement part?
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For safety and structural integrity, full frame structures are not available as individual replacement parts.
Our dedicated support team is always here to help, whether you need assistance identifying the right component or guidance through the replacement process. We're committed to keeping your umbrella performing at its best, season after season. -Warranty Policy